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IL Estate Planning Blog

Tuesday, August 28, 2012

Questions You Should Ask About Home Aides

Taken from the Chicago Tribune 8/12/12:

In addition to checking whether an agency is licensed by the state health department, consumers should ask other questions before a paid caregiver comes into their home.  Northwestern University researchers have put together a checklist of questions to ask:

  • How does the agency recruit caregivers, and what are its hiring requirements?
  • What types of screenings are done before a caregiver is hired?  A federal or state criminal background check?  Drug screening?  Something else?
  • Is the caregiver certified in CPR?  Does he or she have any other health-related training?
  • Is the caregiver insured and bonded through the agency?
  • Does the caregiver have the skills you expect? (These could include lifting and transfers, homemaking and personal care such as bathing, dressing or toilet assistance, among others.)
  • How does the agency assess what the caregiver is capable of doing?
  • What is the agency's policy if the regular worker cannot provide the contracted services?  Will a substitute be provided if you are dissatisfied with a particular caregiver?
  • Does the agency provide a supervisor to evaluate the quality of home care on a regular basis?  How frequently?
  • Does supervision occur over the telephone, through progress reports or in-person at the home of the older adult?

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With two offices in Oak Lawn and Oak Brook, Stephen M. Sutera assists clients throughout Cook County, DuPage County and Will County IL including Chicago, Hometown, Barrington, Burbank, Burr Ridge, Chicago Ridge, Darien, Downers Grove, Evergreen Park, Geneva, Worth, Bridgeview, Palos Park, Palos Hills, Palos Heights, Hickory Hills, Midlothian, Willow Springs, Oak Forest, Orland Park, La Grange, Brookfield, Berwyn, Tinley Park, Hinsdale, Villa Park, Clarendon Hills, Westchester, Westmont, Lombard, Elmhurst, Western Springs, Berkeley, Downers Grove, Fox Valley, Glen Ellyn, Willowbrook, Aurora, Addison, Lisle, Forest Park, Bensenville, Wheaton, River Forest, Itasca, Shorewood, Frankfort, Mokena, Naperville, Crest Hill, Homer Glen, New Lenox, Bollingbrook, Schaumburg, Channahon and Woodridge.



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